Shipping and Returns

Framed Pieces

Frames are custom cut and hand-made by Framebridge, who ships them to you ready to hang. Framebridge's mouldings are made of solid wood with premium finishes, including acid-free foam core and acrylic with UV protection. Each frame is inspected bye their experts to ensure perfection before it is shipped out to you from their studios here in the United States. International shipping is not available at this time. 

Returns/Exchanges

Frames are custom cut and assembled by hand by Framebridge, who ships them to you ready to hang. Framebridge's mouldings are premium wood, their foam core and mats are acid-free, their acrylic is cut using the newest technology, and every single piece is built and inspected by a real live person at one of their studios, right here in the United States. All prints and products by The Cartorialist are final sale, non-returnable and non-exchangeable. All prints and products by The Cartorialist purchased through 3rd party vendors are non-exchangeable and non-returnable through our site. Please refer to the 3rd party vendor’s terms and conditions for any issues with your order.

Damages/incorrect Order

Any damaged or incorrect prints or products by The Cartorialist, purchased on our site, are eligible for replacement. We require all damaged and incorrect prints/products to be returned to our studio for replacement. We must receive written notification as well as photo documentation of damages within 20 days of receiving item. After 20 days, we will no longer replace an item. Please contact customerservice@cartorialist.com.

Commissioned Works

Inquires for commissioned pieces should be directed to hello@cartorialist.com.